Cookie Policy

Effective date: 1 February 2026

1. What are cookies?

A cookie is a small text file stored on your computer or mobile device when you visit a website. It helps the site remember your actions and preferences (such as login, language, font size, and display settings) over time so you do not have to re-enter them on every page.

This policy should be read together with our Privacy Policy.

2. How we use cookies

We use cookies to:

  • Operate the Service: Some cookies are essential for the site to work, for example to manage your login session and keep your account secure.
  • Analyze and improve: We use cookies to understand how visitors use our site, which pages are popular, and where we can improve.
  • Remember preferences: We use cookies to remember settings such as language or cookie consent choices.

3. Types of cookies we use

Our website may use the following types of cookies:

a) Strictly necessary cookies

These cookies are required to browse the website and use its features, such as secure areas. The site cannot work properly without them. They are placed without separate consent because they are necessary.

b) Performance and analytics cookies

These cookies collect information about how you use our website (pages visited, links clicked). Where used in aggregate or anonymised form, they do not identify you individually. They help us improve how the site works. This may include cookies from third-party analytics services such as Google Analytics.

c) Functionality cookies

These cookies remember choices you have made, such as language preference.

d) Marketing cookies

These cookies may track online activity to help deliver more relevant advertising or limit how often you see an ad. They may be persistent and are often set by third parties.

4. Your choices

When you first visit our site, a cookie banner allows you to:

  • Accept all: accept all cookies where offered.
  • Reject non-essential: reject cookies that are not strictly necessary.
  • Customise: choose which non-essential categories you accept.

You can change your preferences at any time via the "Manage cookies" link in the footer, where available.

You can also manage cookies in your browser settings. If you block or delete all cookies, parts of the Service may not work correctly because some essential cookies are required.

5. Cookie list (examples)

Examples of cookies our Service may use. You should perform a cookie audit to keep this list accurate.

Cookie nameProviderTypeExpiryPurpose
pepcerto_accessPepCertoStrictly necessaryShort-livedHttpOnly JWT for API authentication (not readable by JavaScript).
pepcerto_refreshPepCertoStrictly necessary30 daysHttpOnly refresh token to renew the session.
cookie_consentPepCertoFunctionality1 yearStores your cookie consent preferences.

6. Changes to this Cookie Policy

We may update this policy to reflect changes in our practices or for legal or regulatory reasons. The effective date at the top indicates the latest version.

7. Contact

Questions about cookies? Contact us at support@pepcerto.com.